FREQENTLY ASKED QUESTIONS

What is the lead time for a garage door installation?

Our stock items are available right away. Specialty items like carriage house doors typically take 2-4 weeks.

How do I know what size garage door I have or need?

Measure the width of the actual finished opening and then the height. We’ve provided instrutions below. Garage door sizes are always shown and listed as the width first and then the height. In addition, Saugus Overhead Door provides free in house estimates and will measure the opening for you while we are at your home or project site to determine the proper size.

Does Saugus Overhead Door offer warranties?

Yes. In addition to the full manufacturers warranty, Saugus Overhead Door includes a 1 year parts and labor warranty. Extended warranties are available.

Do you offer Preventative Maintenance Service?

Yes, Saugus Overhead Door can provide you with scheduled maintenance service to ensure that your overhead door is operating properly.

Do you offer any discounts?

Saugus Overhead Door offers a Senior Citizen Discount. Be sure to check our coupon page for current internet specials. We do not offer cash discounts.

What is our Service Area?

Saugus Overhead Door services residential & commercial clients in the Metro North and Greater Boston area, including the towns of: Acton, Amesbury, Andover, Arlington, Bedford, Belmont, Beverly, Billerica, Boxford, Bradford, Brookline, Burlington, Cambridge, Carlisle, Charlestown, Chelsea, Concord, Danvers, East Boston, Essex, Everett, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Manchester By The Sea, Marblehead, Medford, Melrose, Merrimac, Methuen, Middleton, Nahant, Newbury, Newburyport, Newton, North Andover, North Reading, Peabody, Reading, Revere, Rockport, Rowley, Salem, Salisbury, Saugus, Somerville, Stoneham, Swampscott, Tewksbury, Topsfield, Wakefield, Waltham, Watertown, Wenham, West Newbury, Weston, Wilmington, Winchester, Winthrop, and Woburn.

HOW TO MEASURE FOR A NEW GARAGE DOOR

Step One

To determine the size door that you need, measure the opening. The door will be the same size as the opening. Be sure the door frame is square. If not, adjust the measurement to cover the entire opening.

• Door Opening Width =
• Door Opening Height =

Step Two

A minimum of 3 inches on each side of the door is needed for the installation of the vertical tracks (3 & 4). If the minimum space is not available, the width of the opening must be made smaller.
Step Three

Headroom (5) is the distance between the top of the door to the ceiling or floor joists. You need 8-1/2 inches for a standard lift extension spring hardware. 12 inches are required for the torsion spring system., plus 2 inches for the installation of an electric operator. Special low headroom hardware is available.
Step Four

The distance between the front wall to the back wall is your backroom (6). You need the height of the door plus 26 inches. If you are installing an electric opener, the height of the door plus 43 inches is required.

HELPFUL LINKS

www.garagedoorcare.com – information about garage door safety and care